Rapid97 Privacy Policy — Malaysian User Data Protection
Updated: January 2026 | Malay
At rapid97, your privacy is our priority. This Privacy Policy clearly explains how we collect, use, store and protect your personal information when you use our platform. We are committed to handling your data responsibly and in compliance with applicable data protection laws in Malaysia.
Information We Collect
When you register or use rapid97, we collect several categories of information to ensure the platform operates smoothly and securely:
Full name, email address, phone number, date of birth and encrypted password. This information is required for registration and identity verification.
Device type, operating system, IP address, browser type and session data. This is used to ensure login security and detect suspicious activity.
Transaction records in Malaysian Ringgit (RM/MYR), deposit methods such as TNG eWallet or FPX, and withdrawal details. Full card or account numbers are not stored on our servers.
Records of in-platform activity including games played, session duration, clicks and page navigation. This data is used to improve the user experience.
How We Use Your Data
Every piece of information collected by rapid97 serves a clear, legitimate purpose. We do not sell your personal data to third parties for marketing. The main reasons we use your data include:
- Identity verification and account security — ensures that only the legitimate account owner can gain access.
- Payment processing — to process MYR deposits and withdrawals accurately and securely.
- Platform improvements — analyses usage patterns to improve functionality and interface.
- Customer Support — enables our team to assist you more effectively when issues arise.
- Legal compliance — fulfils reporting and fraud prevention requirements as prescribed by Malaysian law.
- Service communications — sends important notifications related to your account, transactions or policy updates.
Cookies & Tracking Technologies
Rapid97 uses cookies and similar tracking technologies to enhance your browsing experience. The following types of cookies are used:
- Session Cookies: Keeps your login status during an active session. This cookie is automatically deleted when you close the browser.
- Preference Cookies: Saves your preferred language and interface settings so you don't have to reconfigure them each time.
- Analytics Cookies: Collects anonymised data on how users interact with the platform for internal improvement purposes only.
- Security Cookies: Helps detect and prevent suspicious login activity or cyberattacks.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality. Continued use of the rapid97 platform is taken as consent to the use of cookies as described above.
Data Storage, Security & Third-Party Sharing
Storage & Security
All rapid97 user data is stored on servers protected with industry-standard SSL/TLS encryption. Passwords are stored in hashed form and cannot be read by anyone, including our own staff. We employ intrusion detection systems and conduct regular security audits to maintain a secure data environment at all times.
Your data is retained for as long as your account remains active. Following account closure, data will be kept for the period required by Malaysian law before being permanently deleted.
Third-Party Sharing
Rapid97 does not sell, rent or share users' personal information with third parties except in the following circumstances:
- Authorised payment processors engaged to complete MYR transactions — bound by strict confidentiality agreements.
- Malaysian statutory authorities where required by court order or applicable law.
- Technology service providers who assist in operating the platform, bound by data processing agreements that comply with our privacy policy.
Your Rights as a User & How to Contact Us
As a registered rapid97 user, you have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you at any time.
If any of your information is inaccurate, you have the right to request a correction by contacting our support team.
You may request the deletion of your account and associated data, subject to legal retention requirements.
For any enquiries regarding this Privacy Policy, data access requests or privacy-related complaints, please reach us at:
Support Email: [email protected] | Response Time: Within 3 business days.
This Privacy Policy may be updated from time to time. Any significant changes will be notified via in-platform alerts. Continued use of rapid97 after updates are posted constitutes acceptance of the revised policy. For more questions, please visit FAQ page us.
Your Data Is Safe with rapid97
We take every aspect of your privacy seriously. Sign up with confidence or log in to continue your gaming experience. Got questions? FAQ we're here to help.